Privacy Policy

At Creaxela ("we", "our", or "us"), we are committed to safeguarding the privacy, confidentiality, and proprietary brand assets of our clients, website visitors, and agency partners.

1. Information We Collect

When you contact us, request a quotation, or commission a creative project through Creaxela, we collect:

• Contact Information: Name, business email, telephone number, WhatsApp number, company/channel name.
• Project Materials: Brand style guides, logos, product photography, draft copy, video footage, and reference mood boards supplied by you.
• Technical Data: Browser user-agent, referring URL, and session security tokens for form verification.

2. How We Use Your Information

Your information is used solely for the following commercial purposes:

• Generating accurate project quotations and scopes of work.
• Executing your commissioned graphic design and video productions.
• Communicating project drafts, revision previews, and final master asset deliveries.
• Sending operational email notifications regarding your active orders to softenkik@gmail.com.

3. Client Asset Confidentiality & Non-Disclosure

We treat all client-supplied materials, unreleased product photos, and internal marketing strategies as strictly confidential. We do not sell, rent, or trade your information or assets to third parties. For agency partners and enterprise clients, we gladly execute formal mutual non-disclosure agreements (NDAs) prior to project kick-off.

4. Contact Us Regarding Your Privacy

If you have any questions about this Privacy Policy or wish to request the deletion of your historical project assets from our production archives, contact our privacy officer at:

Email: softenkik@gmail.com
WhatsApp/Phone: +91 63906 95165